CANETCO - Canadian Engineering Training Company ("CANETCO", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at canetco.ca or register for our courses, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy law.
We collect personal information that you voluntarily provide to us when you:
The personal information we collect may include your name, email address, phone number, company or organization name, job title, and payment information. Payment transactions are processed securely through Stripe and we do not store your full credit card details on our servers.
We may also collect non-personal information automatically when you visit our website, including browser type, IP address, pages visited, and time spent on pages, through standard web analytics tools.
We use the personal information we collect for the following purposes:
We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages to you with your express or implied consent, and every message we send will include a clear and easy mechanism to unsubscribe. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at info@canetco.ca.
CANETCO does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS and payment processing is handled exclusively through PCI-compliant Stripe infrastructure.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. Course registration records are retained for a minimum of seven years for accounting and CPD certification purposes.
As a resident of Canada, you have the right to:
To exercise any of these rights, please contact us at the details below. We will respond to your request within 30 days.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.